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Sales Enablement Delivered at a Critical Growth Inflection Point

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Client

HopSkipDrive

Engagement Length

6 months

Scope

Sales enablement strategy and execution for a new product launch, including content development, self-guided learning, in-person sales kickoff, and onboarding design for new sales hires.

Opportunity

At a pivotal stage of rapid growth, the company was expanding into new markets and deepening its mission to help more children safely get to and from school. With a wealth of content and information already in place, the team recognized the need for additional structure and enablement support to ensure resources were accessible, relevant, and easily adopted as the business continued to scale.

Sales teams had strong foundational materials but needed a more streamlined system to connect the right insights to the right moment in the sales cycle. Partnering with Noetic Sales Enablement provided the opportunity to enhance organization, consistency, and delivery—building the framework necessary to accelerate sales productivity and sustainable growth.

Approach

Noetic Sales Enablement collaborated with the organization to design a structured, consultative enablement program focused on clarity, collaboration, and accessibility.

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Katie's thought partnership and the depth of enablement experience have been invaluable as we navigated an important transition period.
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Lauren Rueger
Senior Director of Marketing, B2B Sales

Key Strategies Included

Enabling Seller Adoption at Scale

To ensure adoption across a large sales organization, Noetic applied a seller-first enablement lens:

  • Simplified slide flow and narrative progression
  • Embedded guidance on how and when to use key sections
  • Aligned messaging to how sellers actually engage clients in the field

This focus on usability ensured the pitch deck would be consistently used and leveraged as a complimentary tool to sales conversations.

Designing for Real Sales Conversations

The pitch deck was intentionally built to support live, consultative selling:

  • Modular sections that sellers can navigate based on client needs
  • Logical flow aligned to discovery and solutioning conversations
  • Reduced slide density to prevent over-presenting

This structure allows the same deck to be used across prospecting, discovery, and proposal discussions—improving consistency while increasing flexibility.

Clarifying the Value Proposition

Complex financial products were reorganized into a clear, outcome-oriented value framework. This approach:

  • Connects each solution to a specific client pain point
  • Differentiates the institution beyond feature parity
  • Reinforces credibility through tangible business impact

The result is a value story that helps sellers confidently articulate why the solution matters, not just how it works.

Reframing the Story Around the Buyer

The redesigned deck leads with the client’s reality, not the institution’s offerings. Early sections focus on:

  • Market and regulatory pressures impacting financial decision-makers
  • Operational and financial risks of maintaining the status quo
  • Business outcomes clients are trying to achieve

By anchoring the narrative in buyer context and urgency, sellers are able to engage clients earlier and position solutions more naturally.

Vendor Evaluation & Decision Support

Noetic supported the full vendor evaluation process, including:

  • Response analysis and qualitative scoring
  • Comparative assessments across strategic alignment, cost, implementation complexity, adoption risk, and data capability
  • Executive-level summaries and risk-weighted recommendations to support leadership decision-making

RFP Development

Once the decision was made to proceed with a CRM RFP,Noetic translated qualitative findings directly into functional and strategic requirements.

The RFP was designed to:

  • Reflect real operational needs across departments
  • Address data architecture, integrations, reporting, and governance
  • Evaluate vendor ability to support future growth, AI readiness, and cross-department visibility
  • Balance implementation risk, cost of ownership, and user adoption

Executive Findings & Recommendation Framework

Rather than producing a binary “replace vs. stay”answer, Noetic delivered a nuanced evaluation outlining

  • Where the current CRM was delivering strong value
  • Where organizational process and data practices were limiting ROI
  • Where technology constraints posed long-term risk to scalability and innovation

This enabled leadership to make an informed decision grounded in evidence, not anecdote.

Qualitative CRM Assessment

Noetic conducted in-depth interviews with cross-functional teams spanning sales, services, partnerships, digital strategy, destination development, integrated brand, public relations, research, and executive leadership.

The assessment focused on

  • Day-to-day CRM usage and workarounds
  • Data quality, reporting reliability, and integration gaps
  • User adoption, training, and governance practices
  • Cross-department visibility and relationship management
  • Readiness for future capabilities, including analytics and AI

All feedback was coded, analyzed, and synthesized into a structured qualitative read-out to separate perception from root cause and highlighting systemic versus team-specific opportunities for improvement.

Customer-Backwards Enablement

Framed all enablement content and sessions from the client’s perspective—helping sales teams tell a cohesive, value-driven story that connected directly to buyer needs.

Cross-Functional Engagement

Integrated speakers from product, legal, and operations into kickoff and onboarding sessions to strengthen alignment, trust, and shared ownership.

Centralized Information Architecture

Consolidated product launch materials and sales resources into a single, intuitive enablement hub.

This consultative approach empowered sales teams to work with greater confidence and consistency, aligning the organization around a unified message and measurable sales outcomes.
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Impact

The engagement produced both immediate and lasting results
01

Sales performance improved, putting the team on track to meet annual quota.

02

A long-term enablement strategy was formalized, leading to the creation of two dedicated enablement roles—Sr. Sales Enablement Manager and Sales Enablement Trainer—to sustain ongoing success.

03

Cross-functional collaboration deepened, creating stronger alignment between sales and internal partner teams.

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